2026 Release Wave 1 Dynamics 365 Customer Service
Today Microsoft announced the new features coming in Hey everyone welcome back to Power Tips we are continuing talking about the 0:20 Copilot SMS 2:05 Record creation in journeys 3:08 Update emails with latest content 5:30 Update live segments with no ... As organizations look to streamline operations across procurement, HR, and field Turn every interaction into a high-value opportunity with AI-powered sales agents that qualify leads, personalize outreach, and ... In this video, I demonstrated the new features in
